Frequently Asked Questions:

What is the check-in process?
Vancouver: Check in any time after 4:00 p.m. in the SFU Residence and Housing Administration office. All guests must present a valid photo ID and credit card upon check-in. Check out is at 09:00 a.m sharp!

Toronto: Check in any time after 4:00 p.m. All guests must present a valid photo ID and credit card upon check-in. Check out is at 10:00 a.m .

Can I book alternate dates?
Other dates can be requested, please contact a sales agent to inquire about other options. info@westtrek.com

Can I share a room with a friend?
Vancouver: No, the accommodations are single occupancy with one single bed in each room.

Toronto: Yes, please select the Double Room option and book both guests under the one booking to ensure you are in the same room.

Can I book a package if I'm under 19?
Travellers under 19 must travel with a chaperone.